This policy also covers the treatment of personally identifiable information that Bidcorp Group business partners may share with us. Please take a moment to familiarise yourself with our privacy policy and let us know if you have any questions by sending us an email to companysecretary@bidcorpgroup.com
Bidcorp group respects your privacy and will take reasonable measures to protect it, as detailed below.
Bidcorp group will implement and operate physical, administrative and technical information security controls in order to preserve confidentiality, integrity and accessibility of information assets to manage risks related to information security.
Registration information
Should you decide to register as a user on the website, we may require you to provide us with personally identifiable information which includes but is not limited to:
- Your name and surname
- Your email address
- Your physical address
- Your gender
- Your mobile number
- Your date of birth
Usage and activity data
We collect data about how you use our services and products, such as:
- Types of content you view or engage with
- Frequency and duration of your activities
- Information provided when you sign up for our investor newsletter
- Information from surveys, competition entries, or account registration
- Personal data from marketing communications or product enquiries
This may include your name, gender, date of birth, address, email address, or telephone number. We may collect "special categories of personal data" about you with your explicit consent.
Automatic data collection
We may also receive and store certain types of personal data whenever you interact with us online. We use cookies and tracking technologies to obtain personal data when your web browser accesses our websites or advertisements and other content served by or on behalf of Bidcorp Group on other websites.
Examples of the types of personal data we collect include:
- IP address
- Device ID
- Location data
- Computer and connection information (browser type and version, time zone setting, browser plug-in types and versions, operating system)
- Purchase or interaction history
- Page response times
- Download errors
- Length of visits to certain pages
- Page interaction information
- Methods used to browse away from the page
We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
Third-party data
We may collect personal data from other sources including our trusted partnerships with third-parties and where we operate Bidcorp Group accounts on third-party platforms. For example, when you use social media functionality or when we jointly offer services or products.
Additionally, we receive information about you and other visitors' interactions with our advertising to measure whether our advertising is relevant and successful.
When you use our services, we may automatically collect and store certain information in server logs. This may include:
- Details of how you used our service, such as your web clicks and internet protocol address
- Device event information such as system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL
- Cookies that may uniquely identify your browser or your Bidcorp Group account
Cookie usage
We use various technologies to collect and store information when you visit the website, and this may include sending one or more cookies or anonymous identifiers to your device. Bidcorp Group may use cookies to support your use of applications on this website and monitor your use of the website for the purposes set out below.
Your cookie choices
Most web browsers accept cookies automatically, but you do not have to accept cookies as your web browser may allow you to turn off this feature.
Keeping your information current
Should your personally identifiable information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update our records.
By supplying your personally identifiable information through the use of the website and/or Service, you agree and acknowledge that Bidcorp Group may:
- Treat your personally identifiable information as strictly confidential
- Take appropriate technical and organisational measures to ensure that your personally identifiable information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access
- Provide you with access to your personally identifiable information to view and/or update personal details
- Promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personally identifiable information
- Provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request
- Upon your request, promptly return or destroy any and all of your personally identifiable information in our possession or control
Data retention
We will not retain your personally identifiable information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.
We collect, process and disclose your personal data for the following purposes:
- To process your payments and provide you with order status, deal with your enquiries and requests, and assess and handle any complaints
- To process and answer your inquiries or to contact you to answer your questions and/or requests
- To develop and improve our products, services, communication methods and the functionality of our websites
- For the purposes of competitions or promotions that you have entered
- To communicate information to you and to manage your registration and/or subscription to our newsletter or other communications
- To manage our everyday business needs regarding your participation in our contests, sweepstakes or promotional activities
- To authenticate the identity of individuals contacting us by telephone, electronic means or otherwise
- For internal training and quality assurance purposes
- To understand and assess the interests, wants, and changing needs of investors and stakeholders, to improve our website, our current products and services, and/or develop new products and services
- To provide personalised communications and targeted advertising as well as recommendations to you
Consent
Where appropriate, we will ask for your consent to process your personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.
Legitimate interest
In some cases, we rely on legitimate interest for processing your personal data. A legitimate interest could exist, for example, when you sign up for communications with one of our brands and we use the personal data collected to conduct data analytics to improve our products or services.
This ground will only be used where it is necessary to achieve a legitimate interest, for example to assist in the performance of a contract, or to optimise a service, and does not outweigh your rights as an individual. This legal basis will only be relied upon where there is no less intrusive way to process your personal data.
We can assure you that if legitimate interest is used as a ground for processing your personal data, we will keep a record of this and you have the right to ask for this information.
Contract performance
We may process your personal data to perform a contract to which you are or will be a party. For example, we need to process your personal data to deliver a product or service you have requested, to allow you to take part in one of our competitions, or to send you materials that you have requested.
Legal obligation
We may process your personal data when we have a legal obligation to perform such processing. For example, a court order or a subpoena may require us to process personal data for a particular purpose, or we may be compelled to process personal data to report suspicious transactions under local anti-money laundering rules.
Bidcorp group sends personally identifiable information about you to other companies or people when:
- We have your consent to share the information
- We need to share your information with third parties, such as banks and payment processors, to provide the service you have requested
- It is appropriate to comply with law
- It is necessary to enforce or apply the terms and conditions of our agreement with you and other applicable agreements
- It is necessary to protect the rights, property, or safety of Bidcorp Group, our users, or others, which may include the exchange of information with other organisations for fraud protection and/or risk reduction
In the event that Bidcorp Group is acquired, account information may be one of the transferred assets.
It is important for you to protect against unauthorised access to your login ID/password, other sensitive account data and to your computer. Be sure to sign off when finished using a shared computer and otherwise safeguard the password used to access the Bidcorp Group services.