Our mission is to deliver service excellence. Everything we do has the customer at heart, and is led by research and insights, be it into food trends to keep a step ahead of the curve, or the latest technological advances allowing us to continuously develop our service offering.

We have dedicated teams who research insights, trends and sales data to create informative and visual concepts packed full of brilliant ideas. Recipes, ingredients, imagery, innovative products and much more are utilised in every concept, and they all show exactly what can be achieved when engaging with Bidfood.

Suppliers are of the utmost importance to our businesses. Our suppliers are: specialists in the food they sell; ethical and sustainably minded; and located as close to the source of the food as possible.

As well as being a quality wholesale food supplier, we also provide a large range of catering equipment and non-food essentials.

Bidfood provides customers with a product range from around the globe, as well as top local products. In order to ensure transparency we provide all the product information necessary: nutritional values, presence of allergens, presence of GMOs, yield, instructions for use, conditions of conservation, etc.

We are proud to say we take a sustainability-based approach to product sourcing, minimising the impact of our carbon footprint.

Bidfood has identified many opportunities for value-add light processing and bespoke manufacture to make our customers' lives easier.

Around the world we have our own purpose-built facilities offering additional value-add services such as skilled on-site butchers, the industry pioneer in the sous vide (under vacuum) preparation of meat, and a fantastic range of food and drink, catering supplies, cleaning products and more, providing a one-stop shop for catering needs.

Embracing our bespoke in-house development of a market leading e-commerce solution that facilitates communication and service excellence directly with our customers.

BidOne is a convenient and efficient way to order all your supplies. Customers have access to products across all Bidfood divisions; real time stock and pricing; product and sourcing information; planning and costing facilities, as well as intuitive complementary product suggestions for our customers’ requirements.

We invest in depots with state of the art sustainable new capabilities. We utilise voice pick technology in our picking processes, and telematics onboard vehicles to ensure an efficient and accurate service. Coupled with anti-error systems, this technology has several advantages, including the reduction of preparation errors, the improvement of the working conditions and the safety of our workforce.

Our fleet is equipped to simultaneously transport products at positive and negative temperatures. Modular compartments allow for the adaptation to specific transport needs, different capacities, powerful refrigeration units, continuous recording of temperature in the various compartments.

Bidfood is focused on technological innovation that makes a difference. With the most advanced systems in the foodservice industry, Bidfood is constantly making changes to the way business is done.

By using technology to deliver operational efficiency, implementing smart solutions faster through sharing of learning and ideas across businesses, upgrading, modernisation and simplification of IT infrastructure.

The innovation and development that takes place assists customers, suppliers and our business. With the leading tech minds in the industry, no stone is left unturned when looking for a better way.

We are serious about service, getting it right the first time. Developing longstanding, mutually beneficial partnerships with our customers and delivering the best customer experience in the foodservice industry.

From customers and suppliers through to industry bodies, Bidfood around the world continually advances relationships with stakeholders at every level of the foodservice industry.

At Bidfood, we firmly believe that our great partnerships with customers, colleagues across the industry, and, importantly, our own teams is what makes us who we are.